Terms and Conditions

1. Use of this Site

Welcome to www.zetpure.com (“Site” or “Zetpure”). This Site is owned and operated by Ray Herbals, a company incorporated under the provisions of the Companies Act, 2013 with its registered office in India. You may be accessing our Site from a computer or mobile phone device (through an iOS or Android application, for example) and these Terms of Use govern your use of our Site and your conduct, regardless of the means of access. These Terms of Use govern all the products offered on the Site including related services and information. The Site is only to be used for your personal non-commercial use and information. Your use of the services and features of the Site shall be governed by these Terms of Use along with the Privacy Policy, Shipping Policy and Cancellation and Return Policy (together “Policies”) as modified and amended from time to time.

By accessing or using the Site, you acknowledge, without limitation or qualification, to be bound by these Terms of Use and the Policies, whether you have read them or not. Accessing, browsing or otherwise using the Site indicates your unconditional agreement to all the terms and conditions in this Agreement, so please read this Agreement carefully before proceeding. If you do not agree to any of the terms enumerated in the Terms of Use or the Policies, please do not use the Site. You are responsible to ensure that your access to this Site and material available on or through it are legal in each jurisdiction in or through which you access or view the site or such material.

Zetpure reserves the unilateral right to change the particulars contained in the Terms of Use or the Policies from time to time and at any time, without notice to its users and in its sole discretion. If Zetpure decides to change the Terms of Use or Policies, it will post the new version of the Terms of Use or the Policies on the Site and update the date specified above. Any change or modification to the Terms of Use and the Policies will be effective immediately from the date of such upload. Your continued use of the Site following the modifications constitutes your acceptance of the modified Terms of Use and Policies. For this reason, you should frequently review these Terms of Use and applicable Policies to understand the terms and conditions that apply to your use of the Site.

2. Privacy Practices

We understand the importance of safeguarding your personal information and have formulated a Privacy Policy to ensure that your personal information is sufficiently protected. Apart from these Terms of Use, the Privacy Policy shall also govern your visit and use of the Site. Your continued use of the Site implies that you have read and accepted the Privacy Policy and agree to be bound by its terms and conditions. You consent to the use of personal information by Zetpure in accordance with the terms set forth in the Privacy Policy, which may be amended from time to time at the sole discretion of Zetpure.

3. Your Account

This Site is directed to be used by adults only. Any minor accessing our Site shall be assumed to be under the supervision of their guardians. Zetpure does not knowingly collect information from minors. You are responsible for maintaining confidentiality of your account, password, and restricting access to your computer, and you accept responsibility for all activities that occur under your account and password. If you are using the Site on behalf of someone else, you represent that you have the authority to bind that person to these Terms of Use.

If you know or suspect that your account has been compromised, you should contact us immediately at the contact information provided below. Zetpure may suspend or block your account if there is a suspected breach of security. We also reserve the right to refuse service or terminate accounts without prior notice if these Terms of Use are violated.

4. Product & Services Information

Zetpure attempts to be as accurate as possible in describing products on the Site. However, Zetpure does not warrant that product descriptions, colours, information or other content of the Site are accurate, complete, reliable, current or error-free. Product pictures are indicative and may not match the actual product. Zetpure reserves the right to correct, change or update information, errors, inaccuracies or omissions at any time without prior notice.

5. Product Use & Services

The products and services available on the Site are for your personal use only. Products, services, or samples received from Zetpure shall not be sold or resold for commercial purposes.

6. Pricing Information

While Zetpure strives to provide accurate pricing information, errors may occur. Zetpure cannot confirm the price of a product until an order is placed. If a product is listed at an incorrect price or with incorrect information, Zetpure reserves the right to refuse or cancel any orders unless the product has already been delivered. Prices and availability are subject to change without notice at the sole discretion of Zetpure.

7. Cancellations, Refunds and Returns

Please refer to our Cancellation, Refunds and Returns Policy provided on our Site.

8. Mode of Payment

Payments for products available on the Site may be made by credit cards, debit cards, net banking, wallets, UPI, gift cards.

9. Shipping and Delivery

Please refer to our Shipping Policy provided on our Site.

10. User Content

You are solely responsible for any content you transmit, upload, or share through the Site. You agree not to upload or share any unlawful, harmful, defamatory, obscene, or otherwise objectionable material, nor any content that infringes intellectual property rights or violates applicable laws.

11. Intellectual Property Rights

All product names, images, logos, and descriptions featured on this Site are the property of their respective brands. This content is displayed for identification and resale purposes only. As this material is protected by the copyright and trademark laws of the respective owners, you may not copy, reproduce, or distribute it without obtaining explicit permission from the rightful brand holder. Unauthorized use of this content may violate these laws.

12. Limited License

Zetpure grants you a limited, non-exclusive, non-transferable license to access and make personal, non-commercial use of the Site. Zetpure reserves the right to terminate this license at any time.

13. Representations and Warranties

The Site and its content are provided “as is.” Zetpure makes no warranties or representations regarding accuracy, reliability, or suitability of content. Zetpure shall not be liable for any damages resulting from use of the Site.

14. Disclaimer of Warranty and Limitation of Liability

To the fullest extent permitted by law, Zetpure disclaims all warranties, express or implied, including but not limited to warranties of merchantability, non-infringement, and fitness for a particular purpose. Zetpure shall not be liable for any indirect, incidental, or consequential damages arising from the use of this Site.